Refund Policy
RETURNS
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Our policy is 7 days. After 7 days of purchase, unfortunately it is not possible to request a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
If approved, your refund will be processed. We will automatically issue credit to your credit card or payment method for the purchase within a few days.
If you still haven't received your refund, first check your bank account again.
Then contact your credit card company, as it may take some time for your refund to be processed.
Then contact your bank. There is generally a processing time before a refund is issued.
If you've done all of this and still haven't received your refund, please contact us at sac@playecom.com.br
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Our policy is 7 days. After 7 days of purchase, unfortunately it is not possible to request a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
If approved, your refund will be processed. We will automatically issue credit to your credit card or payment method for the purchase within a few days.
If you still haven't received your refund, first check your bank account again.
Then contact your credit card company, as it may take some time for your refund to be processed.
Then contact your bank. There is generally a processing time before a refund is issued.
If you've done all of this and still haven't received your refund, please contact us at sac@playecom.com.br